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Digital Employee

Digital Employee adds an assistant that can handle everyday office and business workflows. It supports personal work memory, office-file handling, skill extensions, and enterprise IM channels across Web, Feishu, DingTalk, and WeCom. It fits daily reports, document drafting, internal Q&A, collaboration, and task follow-up. Intelligent Customer Service, Digital Employee, and Intelligent Knowledge Base are all built with the superun General Agent. Each uses a subset of its capabilities for a specific scenario.

What it can do

  • Keep an independent long-term work memory for each employee.
  • Read and generate Excel, Word, PPT, and PDF files.
  • Extend capabilities by role or team through skills.
  • Connect Feishu, DingTalk, and WeCom IM channels.
  • Keep context by chat thread to reduce cross-session mix-ups.
Cloud computing, file handling, and IM channels are prepared by superun as needed. You usually do not need to manage these dependencies yourself.

What to prepare


Enable in superun

1

Click Use

Open Digital Employee in the Skill Library and click Use in the top right.
2

Configure memory and capabilities

Set up personal memory and connect needed office-file capabilities.
3

Connect channels

Connect Feishu, DingTalk, or WeCom if the assistant will run in IM.
4

Debug with real work

Validate with real tasks before rolling out to the team.

Safety and usage notes

  • Give each employee an independent memory space.
  • Keep IM app secrets and signing tokens on the server only.
  • Validate IM message signatures before triggering business actions.
  • Add human confirmation or permission checks for approvals, payments, deletes, or outbound sends.
  • Allow download and human review for generated office files, especially external materials and critical reports.
  • Enabling or disabling this skill may change project code and consume compute credits.
This page covers capabilities and boundaries. For more detail, including implementation methods and how they work, enable the capability and then read the related skill carefully.