Skip to main content

​
Troubleshooting

​
Admin backend entry and role-based redirect

In apps with roles (e.g. admin panels, multi-role platforms), login often redirects by role instead of using a fixed admin URL. How to open the admin backend:
  1. Open the project and use the end/context switcher at the top (e.g. a dropdown or “Switch context”).
  2. Choose “Admin” or “Admin backend” in the menu.
  3. Log in with an account that has admin permissions.
If you are not redirected to the admin backend:
  • Check that the current account has an admin role.
  • In Develop → Database → users (or your roles table), find the account and set role to admin (or the field name your project uses).
  • Or use Consult and ask: “How do I give a user admin permissions in my project?”
If you are not sure of the admin URL:
  • In the Develop view, open the Cloud tab (via the ”+” or tab area).
  • Use Consult and ask: “How many ends does my project have? What is the path for the admin end?”

​
Login Button Click Has No Response

Symptoms:
  • Login button has no response after clicking
  • Page is blank after login
  • Multiple admin backends cannot login
Solutions:
  1. Use Fix Feature: Click the “Fix” button below dialog box to let system auto-repair
  2. Consult to Confirm Cause: If fix is ineffective, first use “consult mode” to ask: 
    My login button has no response, what could be the cause? Do I need to use native fetch instead of Supabase SDK calls?
    • Confirm whether repair is needed based on AI’s suggestions
    • If confirmed needed, then input “Use native fetch instead of Supabase SDK calls” in dialog
  3. Check Browser: Try using different browsers (Chrome recommended)
  4. Clear Cache: Clear browser cache and login again
  5. Check Login Methods: Confirm that corresponding login methods are enabled in project (Email/Phone/Google)
Steps: 
1. Click "Fix" button
2. Wait for system auto-repair
3. If still not working, first consult to confirm cause and solution
4. Decide whether to execute repair command based on suggestions
5. Refresh page and test
6. Check if login methods are enabled in Development → Services → superun Cloud Computes → Authentication Settings