Getting started
What is superun?
What is superun?
What can I build with superun?
What can I build with superun?
Do I need coding experience?
Do I need coding experience?
How do I create a project?
How do I create a project?
Can I start from templates?
Can I start from templates?
I'm not receiving verification codes during registration?
I'm not receiving verification codes during registration?
- Check your spam/junk folder, verification codes may be marked as spam
- Gmail users should check the spam folder, sender is
UCDarts - If you haven’t received it for a long time, you can retrigger the registration process
What's the difference between Demo, Prototype, and Development?
What's the difference between Demo, Prototype, and Development?
- Demo: Pure frontend, used only to validate ideas and workflows, uses fake data
- Prototype: Same as Demo, does not include development
- Development: Connects real capabilities (such as sending emails) to become a product that can actually serve other users
Building with superun
How to build efficiently?
How to build efficiently?
Prompt tips
Prompt tips
Backend & data
Backend & data
What login methods are supported?
What login methods are supported?
- Email and password login
- Phone verification code login
- Google login
- WeChat login (Official Account web authorization)
- A verified WeChat Official Account (Service Account with completed verification)
- AppID and AppSecret configured in the Official Account backend
- Your project domain added to the “Web Authorization Domain” whitelist in the Official Account settings
What services does superun provide?
What services does superun provide?
- superun Cloud: Integrate user authentication, data storage, and backend functions into your product.
- superun AI: Integrate AI functions into your product.
- Stripe: Integrate payment processing functions into your product. Securely accept payments, manage subscriptions, and process transactions (suitable for international payment scenarios, such as credit cards, digital wallets, etc.).
- superun Pay: Fully managed WeChat Pay and Alipay for mainland China—enable on the payment plugin details page without applying for your own merchant IDs. See superun Pay.
- WeChat Pay: Self-serve WeChat H5 Pay via the dedicated guide (different from the fully managed superun Pay flow).
- Alipay: Self-serve Alipay H5 Pay via the dedicated guide (different from the fully managed superun Pay flow).
- superun image generation: Integrate AI image generation functions into your product.
What is superun Pay? Where are fees and rules?
What is superun Pay? Where are fees and rules?
API keys and secrets
API keys and secrets
SEO
SEO
What should I do if an exception appears during generation?
What should I do if an exception appears during generation?
- Ignore it for now and wait for the generation to finish
- After it finishes, check whether the project works correctly
- If issues remain after generation completes, click the Repair button to let the system auto-fix
- If Repair doesn’t help, roll back to an earlier version or regenerate
Is access smooth from outside mainland China?
Is access smooth from outside mainland China?
Can I integrate WeChat Pay? How is it configured?
Can I integrate WeChat Pay? How is it configured?
- Use your own merchant ID: Self-serve WeChat H5 Pay—you provide your WeChat Pay merchant ID, API keys (API key/secret), etc., and configure them in the conversation following the setup guide. See WeChat H5 Pay setup guide.
- superun Pay (recommended): No merchant ID application needed. The platform fully manages WeChat Pay and Alipay collection for mainland China—just enable it on the payment plugin details page. See superun Pay.
Can superun generate videos? How do I integrate an external short-video app?
Can superun generate videos? How do I integrate an external short-video app?
- Built-in capability: superun has a Video Generation plugin in the Skill Library. Seedance 2.5 supports image/video/audio references, 2–30 seconds or automatic duration, native audio, virtual presenters, and authorized real-person video. Tasks continue in the background and report progress on the video card. See Video Generation.
- Integrate an external video API: For richer capabilities, you can also call an external video API. The provider needs to supply their API documentation and API key / secret, which you configure in the superun conversation.
- Choosing a provider: There are many external video API providers with varying quality, styles, and pricing—compare and choose based on your needs.
- Success story: Some users have packaged short-video apps and published them as WeChat Mini Programs—see WeChat Mini Program integration.
What's the monthly cost for ~500 daily users? How are withdrawals and taxes handled?
What's the monthly cost for ~500 daily users? How are withdrawals and taxes handled?
- Access / cloud cost: See Pricing Plans. Cloud service is billed as “fixed + usage”, and the cost difference between ~500 and a few dozen daily users is small.
- AI usage cost: Pay-as-you-go (by actual Compute Credit consumption); view details in Account Information - My Compute Credits - Consumption Details tab.
- Withdrawals and taxes: For withdrawals, settlement, and tax handling of funds collected into the platform, you can use superun’s free consultation feature to ask.
Compute usage is high—what if I need to fix errors afterward?
Compute usage is high—what if I need to fix errors afterward?
- Use the free consultation / chat mode to think through your plan before letting AI act (the button turns green in consult mode);
- For third-party setup (e.g. WeChat Pay H5 / Native), clarify the full checklist in free consultation first, then execute;
- When you need a PPT, prefer generating a PPT file directly instead of building a full website app;
- When something goes wrong, click Auto-fix first; if that fails, roll back or regenerate;
- Before execute, review the plan and remove items you don’t need; say “only do X, don’t touch other modules” so a medium change doesn’t expand into a large build;
- If the same issue keeps failing after repeated fixes, stop re-executing and re-analyze in consultation;
- Prefer Manual edit for small tweaks; prefer Auto-fix for exceptions.
Does creating a project consume Compute Credits? Why can’t I get an exact estimate before execute?
Does creating a project consume Compute Credits? Why can’t I get an exact estimate before execute?
Does free review cover the whole project?
Does free review cover the whole project?
When should I use Auto-fix, code review, and auto test?
When should I use Auto-fix, code review, and auto test?
@auto test or manual tests for login, payment, permissions, and critical writes. If the same issue keeps failing: stop execute and return to consultation. See Auto-fix.Where do I get technical support for API configuration, API keys, etc.?
Where do I get technical support for API configuration, API keys, etc.?
What should I do if a page crashes or freezes?
What should I do if a page crashes or freezes?
- Refresh or restart the page first: in most cases a refresh temporarily recovers it.
- Locate the issue: after recovering, tell AI the steps that triggered the crash so it can investigate and fix the code.
- Repair or roll back: click Auto-fix, or roll back to a working version.
- Project link and when it happened;
- Page, full steps, expected vs actual result;
- Screenshot, or a walkthrough video from the last ~5 minutes;
- Whether it followed publish, config, top-up, or a recent change;
- Features you must not break.
Can I generate different QR codes for different Mini Program pages?
Can I generate different QR codes for different Mini Program pages?
Will my site be indexed by search engines? Why is only the homepage crawled?
Will my site be indexed by search engines? Why is only the homepage crawled?
- Migrate to SSG: convert the project to static site generation (SSG) so each page outputs its own crawlable static HTML. See SSG migration.
- Optimize for GEO: see GEO to improve visibility in AI / search scenarios.
Features
Project visibility
Project visibility
How does the community work? How do I participate?
How does the community work? How do I participate?
- Browse projects: See real apps built by other users and how different scenarios are implemented
- Remix: Click “Remix” on a project card to start your own creation from someone else’s project
- Learn best practices: The community covers e-commerce, management systems, assessment tools, event sign-ups, and more—a great place to learn
- When publishing, set visibility to “Public”
- The platform periodically hand-picks quality projects from public ones for featured display
How do I view form submission data?
How do I view form submission data?
- AI will tell you the viewing path in the conversation
- You need to generate a backend management page in the project
- If using superun Cloud, you can view it in the database
When can I use consult mode for free?
When can I use consult mode for free?
- During the first-round style generation wait (currently defaults to 2, as shown in product), you can use temp-consult at the same time
- After project work is completed, click Ask button (consult mode) and ask questions
- If generation is in progress, consult mode needs to queue, wait until work is completed before consulting
Modes
Modes
Can I make a copy of a project?
Can I make a copy of a project?
How do I publish my project?
How do I publish my project?
no-index to reduce search indexing; anyone with the link may still open the page. For customer data or internal apps, configure login and permissions — don’t rely on private publish alone.See Publish.How do I add a custom domain?
How do I add a custom domain?
Can I see analytics for my published projects?
Can I see analytics for my published projects?
What file types and sizes can I upload?
What file types and sizes can I upload?
- Images:
png,jpg,jpeg,webp,gif - Code/text files:
svg,js,ts,jsx,tsx,py,java,cpp,c,h,cs,php,rb,go,rs,swift,html,css,scss,less,json,xml,yaml,yml,md,txt - Documents:
pdf,docx,xlsx,xls,csv - Video:
mp4,avi,mov,wmv,flv,webm,mkv - Audio:
mp3,wav,ogg,flac,m4a,aac
- Images: up to 20 MB per file, max 29900 pixels per dimension
- Code/text files: up to 5 MB per file
- PDF: up to 50 MB per file, max 800 pages
- Word (docx): up to 50 MB per file, max 100 images
- Excel (xlsx/xls): up to 30 MB per file, max 60000 characters of text content
- CSV: up to 5 MB per file, max 60000 characters of text content
- Video/audio: up to 100 MB per file
- Maximum number of files per request: 10
- Request timeout: 60 seconds
Can I add images to a prompt?
Can I add images to a prompt?
Can I add videos to a prompt?
Can I add videos to a prompt?
Can I import designs from Figma?
Can I import designs from Figma?
Can I start from existing code (e.g., GitHub)?
Can I start from existing code (e.g., GitHub)?
Does superun support on-premise (private) deployment?
Does superun support on-premise (private) deployment?
- Export the frontend code from the project during the development stage (on the web you will be guided to the client apps to finish the download; see Code mode)
- Deploy the code to your own server or a third-party hosting platform (e.g., Netlify, Vercel)
- Backend data, authentication, cloud functions and other capabilities that depend on superun Cloud need to be re-implemented by you
How do I see my project history?
How do I see my project history?
Can I restore an earlier version?
Can I restore an earlier version?
How do I switch AI models?
How do I switch AI models?
- “Switch to Deepseek”
- “Switch to GLM”
- “Switch to Claude”
Do I need to manually configure an SSL certificate after binding a custom domain?
Do I need to manually configure an SSL certificate after binding a custom domain?
Why does the demo still show fake data after publishing?
Why does the demo still show fake data after publishing?
- Click “Next, Develop” and connect a database (superun Cloud)
- After development is complete and published, enter real data with an actual account
- The published link will then show real data
What should I do if backend file / image uploads keep failing?
What should I do if backend file / image uploads keep failing?
- Required fields not filled: if the form containing the upload has required fields left empty, submission / upload will fail—fill in all required fields per the on-page prompts before uploading.
- Check on-page prompts: look for error hints near the upload control (format, size, count limits) and adjust accordingly.
- Format and size limits: confirm the file type and size are within the supported range (see “What file types and sizes can I upload?” on this page).
- Still not working: send the steps and an error screenshot to AI for help, or contact WeCom customer service for assistance.
Can I cancel the subdomain assigned by superun?
Can I cancel the subdomain assigned by superun?
Managing your account
Change login email
Change login email
How do I invite others to edit a project?
How do I invite others to edit a project?
Transfer ownership
Transfer ownership
Can I delete my account?
Can I delete my account?
How do I get Compute Credits?
How do I get Compute Credits?
- New user registration: Registration grants 40 Compute Credits (valid for 1 month); the first login also grants 10 Compute Credits (valid for 1 day), totaling 50 Compute Credits
- Daily login: Automatically receive 10 Compute Credits per day when logging in, monthly cap of 40 (no manual check-in required). Daily login Compute Credits have a validity period of 1 day
- Invite rewards: Friend needs to register through your invite link and complete a demo (select a style and execute to completion), you’ll receive 20 Compute Credits after completion
- Top-up: You can top up on the top-up page, with a “Custom top-up” option on the far right
- View specific earning and consumption details in Account Information - My Compute Credits - Consumption Details tab
How do I contact technical support?
How do I contact technical support?
support@superun.ai (note it’s .ai not .com). You can also contact the support team through official support channels on the website.My previous projects disappeared after logging in with WeChat?
My previous projects disappeared after logging in with WeChat?
- Sign out and log back in with the email you used to register
- Once you confirm your original projects are accessible, bind WeChat in account settings so you can log in with WeChat going forward
- If you’ve forgotten your registration email, add our WeCom customer service for assistance
Will clicking Retry charge my Compute Credits again?
Will clicking Retry charge my Compute Credits again?
How do I view detailed usage records?
How do I view detailed usage records?
- Usage details: all Compute Credit transactions
- Project details: usage per project
- Feature usage: cloud and other itemized charges
What’s the difference between archive and delete? How do I pause costs when I’m not working?
What’s the difference between archive and delete? How do I pause costs when I’m not working?
.superun credential — keep it safe. Restore may require uploading that file; fees and status follow the dialog at the time. After restore, republish if you need external access. Version history is not a rollback of external databases or third-party systems.If you only need to pause development but keep using the project, you can also disable superun Cloud from Development → Skill library (see in-product cloud controls). Details: Project archive & restore.Is there a monthly subscription plan?
Is there a monthly subscription plan?
Policies and Security
How can I get support?
How can I get support?
Where can I find privacy policy?
Where can I find privacy policy?
Where can I find Terms of Service?
Where can I find Terms of Service?
What is your refund policy?
What is your refund policy?
Is superun compliant with security standards?
Is superun compliant with security standards?
Is superun GDPR compliant?
Is superun GDPR compliant?
How superun works
What tech stacks does superun know?
What tech stacks does superun know?
Does superun support mobile app development?
Does superun support mobile app development?
How does superun remember context?
How does superun remember context?
Will closing the page interrupt a running task?
Will closing the page interrupt a running task?
Can I refresh the page while a task is running?
Can I refresh the page while a task is running?
What is the independent test environment? Who can enable it?
What is the independent test environment? Who can enable it?
- Separate URL / data / auth; changes do not sync to production
- Idle environments usually recycle daily at 02:00
- Only the project owner can enable, retry, or rebuild; editors can view
Can I work on multiple projects at the same time?
Can I work on multiple projects at the same time?
Main chat looks idle / I don’t see Run now—is it stuck?
Main chat looks idle / I don’t see Run now—is it stuck?
Why did one job use so many credits?
Why did one job use so many credits?
Who owns the projects and code created?
Who owns the projects and code created?
About superun
Where is superun based?
Where is superun based?
Is superun hiring?
Is superun hiring?

