Getting started
What is superun?
What is superun?
What can I build with superun?
What can I build with superun?
Do I need coding experience?
Do I need coding experience?
How do I create a project?
How do I create a project?
Can I start from templates?
Can I start from templates?
I'm not receiving verification codes during registration?
I'm not receiving verification codes during registration?
- Check your spam/junk folder, verification codes may be marked as spam
- Gmail users should check the spam folder, sender is
UCDarts - If you haven’t received it for a long time, you can retrigger the registration process
What's the difference between Demo, Prototype, and Development?
What's the difference between Demo, Prototype, and Development?
- Demo: Pure frontend, used only to validate ideas and workflows, uses fake data
- Prototype: Same as Demo, does not include development
- Development: Connects real capabilities (such as sending emails) to become a product that can actually serve other users
Building with superun
How to build efficiently?
How to build efficiently?
Prompt tips
Prompt tips
Backend & data
Backend & data
What login methods are supported?
What login methods are supported?
- Email and password login
- Phone verification code login
- Google login
- WeChat login (Official Account web authorization)
- A verified WeChat Official Account (Service Account with completed verification)
- AppID and AppSecret configured in the Official Account backend
- Your project domain added to the “Web Authorization Domain” whitelist in the Official Account settings
What services does superun provide?
What services does superun provide?
- superun Cloud: Integrate user authentication, data storage, and backend functions into your product.
- superun AI: Integrate AI functions into your product.
- Stripe: Integrate payment processing functions into your product. Securely accept payments, manage subscriptions, and process transactions (suitable for international payment scenarios, such as credit cards, digital wallets, etc.).
- superun Pay: Fully managed WeChat Pay and Alipay for mainland China—enable on the payment plugin details page without applying for your own merchant IDs. See superun Pay.
- WeChat Pay: Self-serve WeChat H5 Pay via the dedicated guide (different from the fully managed superun Pay flow).
- Alipay: Self-serve Alipay H5 Pay via the dedicated guide (different from the fully managed superun Pay flow).
- Nano Banana: Integrate AI image generation functions into your product.
What is superun Pay? Where are fees and rules?
What is superun Pay? Where are fees and rules?
Secrets
Secrets
SEO
SEO
Features
Project visibility
Project visibility
How can I share a project without publishing it?
How can I share a project without publishing it?
How do I view form submission data?
How do I view form submission data?
- AI will tell you the viewing path in the conversation
- You need to generate a backend management page in the project
- If using superun Cloud, you can view it in the database
When can I use consult mode for free?
When can I use consult mode for free?
- Before generating the initial 4 styles, you can use temp-consult simultaneously during the waiting process
- After project work is completed, click Ask button (consult mode) and ask questions
- If generation is in progress, consult mode needs to queue, wait until work is completed before consulting
Modes
Modes
Can I make a copy of a project?
Can I make a copy of a project?
How do I publish my project?
How do I publish my project?
How do I add a custom domain?
How do I add a custom domain?
Can I see analytics for my published projects?
Can I see analytics for my published projects?
What file types and sizes can I upload?
What file types and sizes can I upload?
- Images:
png,jpg,jpeg,webp,gif - Code/text files:
svg,js,ts,jsx,tsx,py,java,cpp,c,h,cs,php,rb,go,rs,swift,html,css,scss,less,json,xml,yaml,yml,md,txt - Documents:
pdf,docx,xlsx,xls,csv - Video:
mp4,avi,mov,wmv,flv,webm,mkv - Audio:
mp3,wav,ogg,flac,m4a,aac
- Images: up to 20 MB per file, max 29900 pixels per dimension
- Code/text files: up to 5 MB per file
- PDF: up to 50 MB per file, max 800 pages
- Word (docx): up to 50 MB per file, max 100 images
- Excel (xlsx/xls): up to 30 MB per file, max 60000 characters of text content
- CSV: up to 5 MB per file, max 60000 characters of text content
- Video/audio: up to 100 MB per file
- Maximum number of files per request: 10
- Request timeout: 60 seconds
Can I add images to a prompt?
Can I add images to a prompt?
Can I add videos to a prompt?
Can I add videos to a prompt?
Can I import designs from Figma?
Can I import designs from Figma?
Can I start from existing code (e.g., GitHub)?
Can I start from existing code (e.g., GitHub)?
Does superun support on-premise (private) deployment?
Does superun support on-premise (private) deployment?
- Export the frontend code from the project during the development stage
- Deploy the code to your own server or a third-party hosting platform (e.g., Netlify, Vercel)
- Backend data, authentication, cloud functions and other capabilities that depend on superun Cloud Compute need to be re-implemented by you in your self-hosted environment
How do I see my project history?
How do I see my project history?
Can I restore an earlier version?
Can I restore an earlier version?
How do I switch AI models?
How do I switch AI models?
- “Switch to Deepseek”
- “Switch to GPT-4o”
- “Switch to Claude”
Do I need to manually configure an SSL certificate after binding a custom domain?
Do I need to manually configure an SSL certificate after binding a custom domain?
Why does the demo still show fake data after publishing?
Why does the demo still show fake data after publishing?
- Click “Next, Develop” and connect a database (superun Cloud)
- After development is complete and published, enter real data with an actual account
- The published link will then show real data
Managing your account
Change login email
Change login email
Transfer ownership
Transfer ownership
Can I delete my account?
Can I delete my account?
How do I get Credits?
How do I get Credits?
- New user registration: Registration grants 40 Credits (valid for 1 month); the first login also grants 10 Credits (valid for 1 day), totaling 50 Credits
- Daily login: Automatically receive 10 Credits per day when logging in, monthly cap of 40 (no manual check-in required). Daily login Credits have a validity period of 1 day
- Invite rewards: Friend needs to register through your invite link and complete a demo (select a style and execute to completion), you’ll receive 20 Credits after completion
- Top-up: You can top up on the top-up page, with a “Custom top-up” option on the far right
- View specific earning and consumption details in Account Information - My Credits - Consumption Details tab
How do I contact technical support?
How do I contact technical support?
support@superun.ai (note it’s .ai not .com). You can also contact the support team through official support channels on the website.My previous projects disappeared after logging in with WeChat?
My previous projects disappeared after logging in with WeChat?
- Sign out and log back in with the email you used to register
- Once you confirm your original projects are accessible, bind WeChat in account settings so you can log in with WeChat going forward
- If you’ve forgotten your registration email, contact support@superun.com for assistance
Policies and Security
How can I get support?
How can I get support?
Where can I find privacy policy?
Where can I find privacy policy?
Where can I find Terms of Service?
Where can I find Terms of Service?
What is your refund policy?
What is your refund policy?
- Within 14 days of purchasing Credits, if Credits have not been used, you can apply for a full refund
- Between 14 and 90 days after purchase, you can apply for a refund, and we will deduct 5% as payment channel processing fees before refunding
- Credits purchased more than 90 days ago can only be converted to equivalent vouchers
Is superun compliant with security standards?
Is superun compliant with security standards?
Is superun GDPR compliant?
Is superun GDPR compliant?
How superun works
What tech stacks does superun know?
What tech stacks does superun know?
Does superun support mobile app development?
Does superun support mobile app development?
How does superun remember context?
How does superun remember context?
Who owns the projects and code created?
Who owns the projects and code created?
About superun
Where is superun based?
Where is superun based?
Is superun hiring?
Is superun hiring?

