Gift Cards are superun’s credit-gifting capability: you can buy credits on someone else’s behalf, and they redeem them into their own account via a redemption code, gift card link, or QR code. They cover both personal and business scenarios—great for gifting, campaign rewards, paying for someone else, internal incentives, and more.Documentation Index
Fetch the complete documentation index at: https://docs.superun.ai/llms.txt
Use this file to discover all available pages before exploring further.
What this guide covers
- The entry points and end-to-end flow
- How to purchase and share / gift
- How recipients redeem
- The My purchases and Redemption history lists
- Key rules and FAQ
Entry points
You can reach Gift Cards from any of:- Account menu: avatar in the top-right → Gift Cards.
- Pricing dialog: a Gift Cards entry sits in the top-right of the top-up / pricing dialog.
- Collaboration sidebar: collaboration / team-related pages expose a Gift Cards entry in the sidebar (exact placement varies by collaboration context).
- Public redeem page: the redeem page itself is a standalone H5 at
/redeemCard/{code}, viewable without login.
Exact icon, location, and copy follow the current product version.
Purchase a gift card
From the Gift Cards page you can create a new card:| Field | Description |
|---|---|
| Credit amount | Custom credit denomination (not limited to fixed tiers) |
| Quantity | Cards to create in one go—handy for batch gifting |
| Message | An optional message that appears on the redeem page |
| Style | Pick a card style (available styles follow what the product offers) |
Whether a special bulk-purchase flow (large enterprise orders, custom messages, dedicated styles, etc.) is exposed follows the in-product description.
Sharing / gifting
Each gift card includes:- Redemption code: a plain-text string you can type into the redeem page.
- Gift card link: shaped like
https://superun.com/redeemCard/{code}and opens the redeem page directly. - QR code: the link as a QR code, ideal for mobile / WeChat distribution.
- Copy link / code → send via any IM, email, or internal system.
- WeChat sharing: share the link / card image into WeChat; recipients can scan or long-press to recognize the QR code to open it directly.
- Print or screenshot: export the QR code / card image for offline scenarios.
Exact share button placement and image-download support follow the current product version.
Redemption flow
The recipient redeems like this:- Open the public redeem page via the link / QR / code (path
/redeemCard/{code}). - The card face (credit amount, message, style) previews without login—browsing isn’t gated.
- Click Redeem now:
- Signed-in users go straight to redemption confirmation.
- Signed-out users sign in / register first, then return to the flow.
- After confirming, credits land in the redeemer’s account and show in My Credits.
Common reasons redemption fails
- Already redeemed: each gift card is single-use and can’t be redeemed twice.
- Code missing / expired: the link was truncated, mistyped, or the card has lapsed.
- Account constraints: some scenarios require a specific account scope—follow the on-page guidance.
Exact failure copy follows the in-product version.
List semantics
Two lists are exposed for gift cards:My purchases
- All gift cards you have purchased.
- Each entry includes: credit amount, creation time, redemption code, gift card link, order ID, status (unused / used).
- While unused, you can keep sharing the link or code; once used, the card details show the redemption info.
Redemption history
- Cards you have redeemed as a recipient, useful for reconciliation and lookback.
- Typically includes redemption time, source (when public source info exists), and credit amount.
Columns, filters, and sort orders follow the current product version.
Key rules
- Validity: gift cards are valid for about 10 years by default; the precise expiry follows the card face or the My purchases detail.
- Single-use: each card can be redeemed once—no second use, no further re-gifting after redemption.
- Shareable, not divisible: the card is gifted / redeemed as a whole—you cannot split the amount into multiple cards.
- Credit ownership: after redemption, credits belong to the redeemer’s account and follow that account’s existing credit usage rules.
Refunds & cancellation
- Whether you can cancel / refund a card before redemption: Rules follow the in-product description; reach out to customer support if needed.
- After redemption, refunds / cancellations are typically not supported since credits have already landed in the recipient’s account.
Enterprise scenarios
- Enterprise users can use gift cards for internal incentives, batch distribution, and campaign rewards.
- Whether enterprise gift cards go through the unified invoicing and bank-transfer payment flows follows the existing enterprise top-up and invoicing rules—see Billing Announcements and Pricing.
Whether bulk customization (custom styles, bulk messages, API distribution, etc.) is exposed follows the in-product description.
FAQ
- Can I lock the recipient? You can deliver the link / QR / code to a specific person, but anyone with the redemption code can redeem, so handle it carefully.
- What if someone else redeems it first? Check the card status in My purchases first; if you suspect abuse, reach out to customer support.
- Can I send the same card via email broadcast? You can, but consider one card per person to avoid contention on a single code.
- Can’t find a redemption record? Make sure you’re signed in with the same account that originally redeemed the card.
superun website
Visit the official website to use the gift card features.