What Su Xiaoqiang can help with
Product advisor
In consultation mode, Su Xiaoqiang can discuss:- Product ideas and requirements
- Feature planning and usage tips
- How-to guidance and troubleshooting
- What to do next
Official tips
When the system thinks you may need help, Su Xiaoqiang can appear proactively, for example:- Feature guidance: First-time tips or notes when you enter a key stage
- Milestone tips: After certain actions, suggest what to do next
- Usage suggestions: Extra help when you may be stuck
- Provider-related tips: Show provider information and contact entry points when conditions are met
- Special event tips: Guidance in specific business scenarios
When you will meet Su Xiaoqiang
Difference from Message Center
- Su Xiaoqiang: Appears in the conversation stream as the official assistant (consultation replies, proactive guidance).
- Message Center: A list of system notifications, collaboration invites, order reminders, and similar messages.
Design principles
- Official identity: Su Xiaoqiang represents superun, not a human user
- Proactive but not excessive: Only at necessary moments
- Help first, not hard sell: Prefer answers and suggestions
- Consistent voice: Same tone for consultation and proactive tips
- Warm but not over-personified: Friendly, professional, trustworthy
Free consultation
Learn how to enter consultation mode and discuss products and plans with Su Xiaoqiang.

