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Troubleshooting

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Network Exception Prompt

Symptoms:
  • “Network exception” prompt frequently appears
  • Task stuck in “Reading console logs” process
Solutions:
  1. Wait for Processing: May be too many requests, wait a bit and it will be fine
  2. Check Network: Visit https://net-test.superun.app/ to test network connection
  3. Switch Network: Try switching network environment (e.g., use phone hotspot)
  4. Refresh Page: Refresh page and retry
  5. Clear Cache: Clear browser cache and retry
Steps: 
1. Wait 1-2 minutes, see if it recovers automatically
2. Test network connection
3. If still not working, switch network environment
4. Clear cache and retry

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Network Exception After Fix

Symptoms:
  • Network exception prompts appear after using the Fix feature
  • System cannot run normally
Solutions:
  1. Refresh page: Refresh the browser page to clear possible cache issues
  2. Re-fix: After refreshing, click the Fix button below the dialog box again to let the system automatically repair
  3. Wait for recovery: After Fix, the system will automatically recover, please wait a moment
  4. Check status: Check if the project has returned to normal
Steps: 
1. Refresh browser page
2. Click "Fix" button
3. Wait for system to automatically repair (usually a few seconds to minutes)
4. Check if project has returned to normal
💡 Tip: Network exceptions after Fix are usually temporary. Refreshing the page and re-fixing usually solves the problem.

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Network Exception During Generation

Symptoms:
  • Network exception prompts appear during generation
  • Task remains in processing state
Solutions:
  1. Wait for completion: If exceptions occur during generation, you can ignore them first and wait for generation to complete
  2. Check status: After generation completes, check if the project is normal
  3. Use Fix: If there are still problems after generation completes, click the Fix button to let the system automatically repair
💡 Tip: Exception prompts during generation may be temporary. It is recommended to wait for generation to complete before judging whether processing is needed.