> ## Documentation Index
> Fetch the complete documentation index at: https://docs.superun.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Intelligent Knowledge Base

> Upload materials so end users can ask questions with answers that cite sources.

# Intelligent Knowledge Base

Intelligent Knowledge Base lets your product answer questions from uploaded materials. End users ask questions; the system retrieves relevant content and returns answers with cited files, sections, or page numbers. It fits help centers, policy Q\&A, technical docs, training materials, and internal knowledge search.

***

## What it can do

* Support PDF, Word, Excel, PPT, and similar formats.
* Parse materials into searchable text and build a dedicated knowledge base.
* Answer from knowledge-base content and cite sources for key conclusions.
* Clearly say when no supporting material is found.
* Read-only by default: does not modify, delete, or rename source files; does not search the public web by default.

<Note>
  Parsing, indexing, and Q\&A are prepared by superun as needed. You usually do not need to manage these dependencies yourself.
</Note>

***

## What to prepare

| Item                 | Notes                                                     |
| -------------------- | --------------------------------------------------------- |
| Knowledge materials  | Product docs, policies, technical docs, or training files |
| Content permissions  | Confirm materials may be exposed to end users             |
| Q\&A entry           | Which product page will host questions                    |
| Validation questions | Typical questions for answer quality and citation checks  |

***

## Enable in superun

<Steps>
  <Step title="Click Use">
    Open Intelligent Knowledge Base in the Skill Library and click Use in the top right.
  </Step>

  <Step title="Upload and index">
    Upload materials in the knowledge-base panel and wait for parsing and indexing.
  </Step>

  <Step title="Embed the Q&A entry">
    Place the Q\&A entry in your product and validate answers with typical questions.
  </Step>

  <Step title="Keep it current">
    Replace outdated files regularly to maintain quality.
  </Step>
</Steps>

***

## Usage principles

* Ground answers only in uploaded materials; do not invent missing content.
* Show the source file and section or page for important conclusions.
* If nothing relevant exists, say so clearly instead of guessing.
* Do not use public web search to fill gaps by default; design a separate source strategy if external info is required.
* Confirm content permissions before upload so private material is not exposed to end users.
* Enabling or disabling this skill may change project code and consume compute credits.